Legal notice

Legal Notice

IcloneU

Audience: General Public

Effective Date: April 1, 2026
Version: 1.0

In compliance with applicable legislation in Mexico, the European Union, the United States and other jurisdictions where IcloneU operates, this Legal Notice is made available to users of the website www.icloneu.ai.

1. Website Owner Identification

Legal nameHermes AI, S.A.P.I. de C.V.
Trade nameIcloneU
Tax ID (RFC)HAI240702F45
Public deedDeed Number 36554, granted before Notary Public Pedro Bernardo Barrera Cristiani, holder of Notary Office Number 82 of Mexico City
Registered addressCalle Corbeta 21, Colonia Lomas del Chamizal, Cuajimalpa de Morelos, C.P. 05129, Mexico City, Mexico
Emaillegal@icloneu.ai
Websitewww.icloneu.ai
RepresentativeRenata Virginia Herrera Aspra

2. Purpose

This Legal Notice governs access to and use of the website www.icloneu.ai (the "Site") and the IcloneU platform (the "Platform"), owned by Hermes AI, S.A.P.I. de C.V. Access to the Site implies full and unreserved acceptance of all provisions included in this Legal Notice, the Terms of Use and the Privacy Policy in force.

3. Intellectual and Industrial Property

All content on the Site and Platform — including, without limitation, texts, graphics, logos, icons, images, audio files, digital downloads, data compilations and software — is the property of Hermes AI, S.A.P.I. de C.V. or its content providers, and is protected by Mexican and international intellectual and industrial property laws.

The IcloneU trademark, logo and other distinctive signs used on the Site are the property of Hermes AI, S.A.P.I. de C.V. Their use without prior written authorization is expressly prohibited.

The reproduction, distribution, public communication, transformation or any other form of exploitation, total or partial, of the Site and Platform content without the express written authorization of Hermes AI, S.A.P.I. de C.V. is strictly prohibited.

4. Conditions of Use

The user agrees to make appropriate use of the content and services offered through the Site and Platform, and in particular not to use them to:

  • engage in unlawful, illegal or bad faith activities contrary to public order;
  • disseminate racist, xenophobic, pornographic content or content advocating terrorism or violating human rights;
  • cause damage to the physical and logical systems of Hermes AI, S.A.P.I. de C.V., its suppliers or third parties;
  • introduce or spread computer viruses or any other physical or logical systems capable of causing the aforementioned damage;
  • attempt to access, use and/or manipulate data of Hermes AI, S.A.P.I. de C.V., third-party suppliers and other users; and
  • reproduce, copy, distribute, allow public access through any form of public communication, transform or modify Site content.

5. Disclaimer of Warranties and Liability

Hermes AI, S.A.P.I. de C.V. does not guarantee the availability and continuity of the operation of the Site and Platform. Where reasonably possible, prior notice will be given of interruptions in the operation of the Site and Platform.

Hermes AI, S.A.P.I. de C.V. is not liable for damages of any kind that may arise from:

  • unavailability, maintenance and lack of effective operation of the Site or its services and content;
  • the presence of viruses or malicious programs in the content;
  • unlawful, negligent, fraudulent or contrary use of this Legal Notice;
  • lack of legality, quality, reliability, usefulness and availability of services provided by third parties; and
  • failure by users to fulfill their obligations or commitments in relation to the Site services or content.

Important: In no event shall the total liability of Hermes AI, S.A.P.I. de C.V. to the user for any claim arising from use of the Site or Platform exceed the total amount paid by the user in the 12 months prior to the claim. Nothing in this Legal Notice limits or excludes liability for death or personal injury caused by negligence, fraud or any other liability that cannot be excluded by applicable law.

6. Privacy Policy and Data Protection

The processing of personal data of Site and Platform users is governed by the IcloneU Privacy Policy, available at https://icloneu.ai/PrivacyPolicy, which forms an integral part of this Legal Notice.

7. Artificial Intelligence Use Policy

IcloneU uses artificial intelligence for automated response generation. The conditions of use of said technology are regulated in the IcloneU Artificial Intelligence Use Policy, available at https://icloneu.ai/AIPolicy, which forms an integral part of this Legal Notice.

8. Cookies Policy

The Site and Platform use cookies and similar technologies. The conditions of use of said technologies are regulated in the IcloneU Cookies Policy, available at https://icloneu.ai/cookies, which forms an integral part of this Legal Notice.

9. Third-Party Links

The Site may contain links to third-party websites. Hermes AI, S.A.P.I. de C.V. exercises no control over such sites or their content and assumes no responsibility for them. The inclusion of links does not imply approval or recommendation of the linked sites.

10. Modifications

Hermes AI, S.A.P.I. de C.V. reserves the right to modify this Legal Notice at any time. For material changes, users will be notified at least 30 calendar days in advance via the email address registered in their account. Continued use of the Site or Platform after publication of changes implies acceptance thereof.

11. Severability

If any clause included in this Legal Notice is declared totally or partially null or ineffective, such nullity or ineffectiveness shall only affect said provision or the part thereof that is null or ineffective, the Legal Notice subsisting in all other respects.

12. Applicable Law and Jurisdiction

This Legal Notice is governed by the applicable federal laws of the United Mexican States. For the resolution of any dispute arising from access to or use of the Site and Platform, the parties submit to the jurisdiction of the competent courts of Mexico City, Mexico, expressly waiving any other jurisdiction that may correspond to them.

Notwithstanding the foregoing, users located in the European Union retain the right to bring claims before the courts of their country of residence and to benefit from mandatory consumer protection provisions applicable in their jurisdiction. Users located in the United States may also have the right to bring claims in their state of residence under applicable consumer protection laws.

13. Contact

For any inquiries related to this Legal Notice, you may contact us at:

Hermes AI, S.A.P.I. de C.V. · IcloneU
Calle Corbeta 21, Colonia Lomas del Chamizal, Cuajimalpa de Morelos, C.P. 05129, Mexico City, Mexico
Email: legal@icloneu.ai
Website: www.icloneu.ai


Document Control:

  • Document Name: Legal Notice
  • Last Updated: April 1, 2026
  • Version: 1.0
  • Distribution: All team members, compliance officer
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