IcloneU for Marketing | Win-back Campaigns, Segments and WhatsApp & SMS Broadcasts with AI

IcloneU Marketing

Marketing that turns into conversations.

Segment your contacts, send broadcasts and sequences on WhatsApp, SMS or email, and let your Clone answer the replies with your live catalog.

No credit card needed
Demo

From your customer list to the next order

Find the right customers

Filter by spend, orders, last purchase, tags or campaign source — or describe the audience in plain words.

Reach them where they answer

Broadcasts now, scheduled or recurring, and multi-step sequences on WhatsApp, SMS or email.

Let your Clone handle the replies

Your Clone replies with your knowledge and your live catalog, and shares the checkout link.

See what came back

Delivery per recipient, sequence funnels from enrollment to goal, and recovered revenue by flow.

Where it sends

WhatsApp

Meta-approved templates, created and submitted from IcloneU.

SMS

Text the contacts who opted in to messages.

Email

Sent through your own Klaviyo, Mailchimp or Flodesk account.

Instagram

Comments and story replies become private conversations.

Facebook

Post comments and Messenger run the same automations.

Audiences

Describe the audience, get the filters

  • Static lists for launches and events, dynamic segments that update themselves as customers buy.
  • Filter on lifetime spend, orders, last purchase, verified buyers, tags and first- or last-touch UTM.
  • Or write it in plain language and let AI build the filters — every one of them removable.
Bought 2+ times Last order > 90 days Has phone
1,284 contacts match

Sequences and reporting

Follow-ups that stop when the customer buys

  • Steps with delays, quiet hours, re-entry cooldowns and pause on reply.
  • Reaching the goal — a purchase, a tag — takes the contact out of the sequence.
  • Follow every recipient from sent to read, and see recovered revenue by flow.
Sent
Delivered
Read
Purchased
Also includedWhatsApp template managementA unique discount code per customerComment-to-DM captureQR and wa.me links with source tagsPer-recipient delivery reports

The campaign starts the conversation. Your Clone finishes it.

Each example starts with the message the campaign sent. Brands and products are illustrative.

Bought before · No order in 180 days WhatsApp template
Win-back sequence · Step 1
Hi Mariana! The Ethiopia Guji you ordered in March is back from the new harvest ☕ Here's 15% off your next order with your personal code MARI-7K2Q.
Oh I loved that one. Is it the same as last time?
Same farm, new harvest — a touch brighter, with more citrus notes. Would you like it whole bean or ground?
Ground for French press please. Can I get 2 bags?
Of course — 2 × Ethiopia Guji, coarse grind for French press. Here's your checkout link [checkout link]. Enter MARI-7K2Q and your total drops from $38.00 to $32.30.
Done, paid! When does it ship?
Thank you, Mariana! Orders placed before 2 PM ship the same day, so yours goes out today. You'll get the tracking number here as soon as it's on its way.
A customer who had gone quiet became a paid order — and because she bought, the rest of the win-back sequence stops on its own.

Questions, answered

Do I need Shopify?

No. Segments, broadcasts, sequences and comment automations work with any contacts in IcloneU — imported or collected from conversations. Purchase-based filters like lifetime spend and last order need a connected store, such as Shopify.

Which channels can I send on?

Broadcasts and sequences go out on WhatsApp using Meta-approved templates — created, submitted and tracked inside IcloneU, with Meta charging its own per-message fee — or by SMS to contacts who opted in to texts. Email campaigns are sent through your own Klaviyo, Mailchimp or Flodesk account, so your sender reputation and unsubscribes stay where they are. Comment and DM automations run on Instagram and Facebook.

Won't this end up spamming my customers?

It's designed not to. Sequences respect quiet hours and re-entry cooldowns and pause when a customer replies; customers leave as soon as they reach the goal; opted-out contacts are excluded; and you can cap how many people a broadcast reaches.

What happens when a customer replies?

Your Clone answers right away using your knowledge base and, if your store is connected, your live products, prices and stock. It can share product and checkout links, and hand the conversation to your team whenever a person should step in.

Your next sales are already in your customer list.

7 days free. No credit card. No commitment.

No credit card needed
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